Information on Data Protection
Purposes of treatment
Management of queries through
of service promotions.
Lawfulness of treatment
Express consent of the data
Execution of a contract or
application of pre-contractual measures.
Legitimate interest for data
with legal obligations.
collected will not be transferred to third parties. Without prejudice to those
third parties who provide services to SENDERO GESTION S.L for the purpose of
managing the provision of services, the contractual and/or pre-contractual
relationship with the interested parties or processing requests made by them.
Rights of data subjects
Access, rectify and erasure the
data, as well as other rights, as explained in the additional information.
You can consult the additional
ON DATA PROTECTION
Who is the controller for the
processing of your personal data?
The personal data that you have provided us with in this and other
communications maintained with you will be included in the Registries of
Processing Activities of SENDERO GESTION S.L with postal address at Tienda
Castellana Sports Club - Estación de Chamartín 1ª Planta - Avda. Pio 12 s/n
'Madrid 28036 Spain and e-mail [email protected] .
What personal data do we collect?
The personal data that the user may provide:
Name, address and born date.
Telephone number and email address.
Payments and deliveries information.
IP address, date and time in which you access to our
services, browser and data about the operating system of your device.
Any other information or data that you decide to share
Most of the personal information we process is provided to us directly
by you. In some cases, it is obligatory to fill in a form to access certain
services. Not providing the personal data requested or not accepting this data
protection policy means the impossibility of navigating the website.
Who is responsible for the accuracy
and veracity of the data provided?
SENDERO GESTION S.L., is not liable for the accuracy of the data
provided by their users. It is user’s liability to guarantee, in any case, the
accuracy and authenticity of the personal data provided. The user agrees to
provide complete and correct information. SENDERO GESTION S.L is exonerated
from any liability in this respect and therefore does not assume any
responsibility with regard to hypothetical damages that may arise from the use
of said information.
SENDERO GESTION S.L is only responsible for the veracity of its own
elaboration information. SENDERO GESTION S.L reserves the right to update,
modify or eliminate the information contained in its web pages and may even
limit or deny access to said information. SENDERO GESTION S.L is exonerated
from any responsibility for any damage or harm that the user may suffer as a
result of errors, defects or omissions in the information provided by SENDERO
GESTION S.L , provided that this comes from sources outside or publics the
Are there any data transfers to
For commercial communications, TELERAQUETA. uses the processing of
information provided by the Marking Mailchimp automation platform, for which
its terms &
Mailchimp is an application of the company The Rocket Science Group LLC based
in Atlanta, (Georgia), duly certified under the U.S. Privacy Shield Decision
(EU) 2016/1250 of the Commission, of July 12, 2016, Privacy
What is the lawful basis for the
processing of your data?
The processing of your data can be based on the following legal bases:
Express consent of the data subject. The user is
informed of the possibility of withdrawing consent in the event that it has
been granted for a specific purpose, without affecting the legality of the
processing based on consent prior to withdrawal.
Execution of a contract or application of
Legitimate interest for data processing.
Compliance with legal obligations.
What rights do you have and how can
you exercise them?
Under data protection law, you have rights we need to make you aware of.
You may address your communications and exercise your rights by written
communication to the following email: [email protected]
Under the provisions of data protection regulations, you can apply:
Right of access: You can ask for information of those
personal data that we have about you. You have the right to ask us for copies
of your personal information.
Right to rectification: You have the right to ask us
to rectify information you think is inaccurate. You also have the right to ask
us to complete information you think is incomplete. You can communicate any
change in your personal data.
Right to erasure: You can request the deletion after
blocking personal data.
Right to restriction of processing: You have the right
to ask us to restrict the processing of your information in certain
Right to object to processing: You can withdraw your
consent to the processing of your data, opposing further processing.
Right to portability: In some cases, you can request a
copy of the personal data in a structured format, commonly used and
machine-readable for transmission to another data controller.
The right not to be the subject of individualised
decisions: You may request that decisions not be taken which are based solely
on automated processing, including profiling, which produces legal effects or
significantly affects the data subject.
In some cases, the request may be refused if you request that data
necessary for the fulfilment of legal obligations be deleted. Also, if you have
a complaint about the processing of data you can submit a complaint to the data
Why do we process your data?
Depending on the purposes we will need to process some data or others,
which in general will be, depending on the case, the following:
Manage orders or hire any of our services, either
online or in the physical stores.
Manage the sending of the information requested.
Develop commercial actions and carry out the
maintenance and management of the relationship with the user, as well as the
management of the services offered through the website and the information
tasks, being able to carry out automatic evaluations, obtaining profiles and
customer segmentation tasks in order to personalize the treatment according to
their characteristics and needs and improve the customer's online experience.
Develop and manage contests, raffles or other
promotional activities that may be organized.
In some cases, it will be necessary to provide
information to Authorities or third companies for auditing purposes, as well as
to handle personal data of invoices, contracts and documents to respond to
customer or Public Administration complaints
How long do we keep your personal
The processing of the data for the purposes described will be maintained
for the time necessary to meet the purpose of their collection, as well as for
compliance with legal obligations arising from the processing of data. Without
prejudice to the fact that conservation is necessary for the formulation,
exercise or defence of potential claims and/or whenever permitted by applicable
SENDERO GESTION S.L undertakes to cease the processing of personal data
at the end of the storage period and to block them in our databases.
To which recipients is your data
In general, SENDERO GESTION S.L will not transfer personal data to third
parties, except in those situations where such data may be transferred to other
collaborators who provide services to SENDERO GESTION S.L, for the purpose of
managing the provision of these services. Likewise, any transfer, will be
informed to the data subject through the consent clauses established by data
SENDERO GESTION S.L ensures the security of personal data when it is
sent outside the company and ensures that third party service providers respect
confidentiality and have appropriate measures in place to protect personal
data. Such third parties have an obligation to ensure that the information is
treated in accordance with data privacy regulations. In some cases, the law may
require that personal data be disclosed to public bodies or other parties, only
as strictly necessary for the fulfilment of such legal obligations.
Updates to this Notice
SENDERO GESTION S.L keep its privacy notice under regular review to make
from time to time.